Terms and Conditions

1. Introduction

Welcome to Alzic! These Terms and Conditions govern your use of our website and services. By accessing or using Alzic, you agree to be bound by these terms. Please read them carefully.

2. Definitions

2.1. "Alzic" refers to the website and services provided by Imran International Ltd.
2.2. "User" means any individual or entity that accesses or uses Alzic.
2.3. "Products" refers to goods available for purchase on Alzic.
2.4. "Services" includes all offerings provided through Alzic, including customer support and digital content.

3. Use of the Website

3.1. Eligibility
To use Alzic, you must be at least [18] years old or have the consent of a parent or guardian. By using our website, you represent and warrant that you meet these requirements.

3.2. Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3.3. Prohibited Activities
You agree not to use Alzic for any unlawful or prohibited purpose. This includes, but is not limited to, attempting to gain unauthorized access to our systems, distributing malware, or engaging in fraudulent activities.

4. Product Information and Pricing

4.1. Product Descriptions
We strive to provide accurate and up-to-date product descriptions and images. However, we do not guarantee that descriptions or images are error-free or complete.

4.2. Pricing
All prices are listed in [Currency] and are subject to change without notice. We reserve the right to correct any pricing errors and adjust prices as necessary.

4.3. Availability
Product availability is subject to change. We do not guarantee that all products will be in stock or available at the time of purchase.

5. Orders and Payments

5.1. Order Acceptance
Your order constitutes an offer to purchase products from Alzic. We reserve the right to accept or reject any order at our discretion.

5.2. Payment Terms
Payment must be made using the methods specified on our website. You agree to provide accurate and complete payment information.

5.3. Order Confirmation
You will receive an order confirmation via email once your order has been processed. This confirmation is not an acceptance of your order but an acknowledgment that we have received it.

6. Shipping and Delivery

6.1. Shipping Methods
We offer various shipping methods, and shipping costs will be calculated at checkout. Delivery times are estimates and may vary depending on your location and the shipping method selected.

6.2. Delivery Issues
We are not responsible for delays or issues caused by third-party carriers. If you experience delivery issues, please contact our Customer Service team for assistance.

7. Returns and Refunds

7.1. Return Policy
Please refer to our [Return Policy] for details on how to return products, request exchanges, or obtain refunds. Specific terms apply to digital products and other non-returnable items.

7.2. Refund Processing
Refunds will be processed according to the terms outlined in our Return Policy. Processing times may vary depending on the payment method used.

8. Intellectual Property

8.1. Ownership
All content on Alzic, including text, graphics, logos, and images, is the property of Imran International Ltd or its licensors. You may not use, reproduce, or distribute any content without our express written permission.

8.2. User Content
By submitting any content to Alzic, including reviews or feedback, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content.

9. Limitation of Liability

9.1. No Warranty
Alzic is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of our website or services.

9.2. Limitation of Liability
To the maximum extent permitted by law, Imran International Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Alzic, including but not limited to loss of profits, data, or use.

10. Indemnification

You agree to indemnify and hold harmless Imran International Ltd and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of Alzic or violation of these Terms and Conditions.

11. Governing Law

11.1. Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Country]. Any disputes arising from these terms shall be resolved in the courts of [Jurisdiction].

12. Changes to Terms

12.1. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of Alzic constitutes acceptance of the revised terms.

12.2. Notification
We may notify you of significant changes to these terms via email or through our website. It is your responsibility to review these Terms and Conditions periodically for any updates.

13. Termination

13.1. Termination by Us
We reserve the right to terminate or suspend your access to Alzic at our sole discretion, with or without cause, and with or without notice.

13.2. Termination by You
You may terminate your account at any time by contacting our Customer Service team. Upon termination, you will no longer have access to your account or any related services.

15. Privacy Policy

15.1. Data Collection
We collect personal information that you provide directly, such as your name, email address, and payment details, when you create an account, make a purchase, or contact us. We may also collect data about your use of our website through cookies and other tracking technologies.

15.2. Use of Personal Information
Your personal information is used to process orders, manage your account, improve our services, and communicate with you about your orders and promotions. We may also use your data for analytical purposes to enhance our website and customer experience.

15.3. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

15.4. Third-Party Services
We may use third-party services for payment processing, shipping, or analytics. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.

15.5. Cookies and Tracking Technologies
Cookies are small files placed on your device to help us improve your experience on our website. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our website.

15.6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We may retain certain data for longer periods if required by law.

15.7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [support@alzic.com]. We will respond to your request in accordance with applicable laws.

16. User-Generated Content

16.1. Content Submission
By submitting reviews, comments, or other content to Alzic, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

16.2. Content Moderation
We reserve the right to review, edit, or remove user-generated content that violates our policies or is deemed inappropriate. We are not responsible for the accuracy or reliability of content submitted by users.

16.3. Feedback
Any feedback or suggestions you provide regarding Alzic are considered non-confidential and become our property. We may use your feedback to improve our products and services without compensation to you.

17. Account Termination and Suspension

17.1. Termination for Violation
We may terminate or suspend your account if you violate these Terms and Conditions or engage in behavior that disrupts the operation of our website. Such actions may include fraudulent activity, harassment, or abuse of our services.

17.2. Suspension of Services
In the event of a temporary suspension, you will be notified of the reason and duration of the suspension. You may appeal the suspension by contacting our Customer Service team.

17.3. Effect of Termination
Upon termination of your account, you will no longer have access to your account information, order history, or any other services associated with your account. Any pending orders or transactions will be canceled.

18. Intellectual Property Rights

18.1. Ownership of Content
All intellectual property rights related to Alzic, including trademarks, copyrights, and patents, are owned by Imran International Ltd or its licensors. Unauthorized use of these intellectual property rights is prohibited.

18.2. License to Use Website
We grant you a limited, non-exclusive, non-transferable license to access and use Alzic for personal, non-commercial purposes. This license does not include the right to reproduce, distribute, or modify any content from our website.

18.3. Trademarks
The trademarks, logos, and service marks displayed on Alzic are the property of Imran International Ltd or third parties. You may not use these trademarks without prior written permission from the respective owners.

19. Dispute Resolution

19.1. Informal Resolution
We encourage you to contact our Customer Service team to resolve any disputes or issues related to these Terms and Conditions. We are committed to working with you to address any concerns promptly and fairly.

19.2. Formal Dispute Resolution
If informal resolution is not successful, disputes may be resolved through formal dispute resolution methods. This may include mediation or arbitration, as specified in the applicable laws of [Country].

19.3. Governing Law
These Terms and Conditions are governed by the laws of [Country]. Any legal action or proceeding arising out of or related to these terms shall be conducted in the courts of [Jurisdiction].

20. Limitation of Liability

20.1. Disclaimer of Warranties
Alzic is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation or availability of our website or services. We do not guarantee that the website will be error-free or uninterrupted.

20.2. Limitation of Liability
To the fullest extent permitted by law, Imran International Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Alzic, including but not limited to loss of profits, data, or use.

20.3. Total Liability
Our total liability for any claim arising from these Terms and Conditions or your use of Alzic shall be limited to the amount you paid for the product or service in question, or [specify amount], whichever is lower.

21. Indemnification

21.1. Obligation to Indemnify
You agree to indemnify, defend, and hold harmless Imran International Ltd, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of Alzic or violation of these Terms and Conditions.

21.2. Scope of Indemnification
This indemnification obligation extends to any claims related to your actions or omissions, including but not limited to violations of intellectual property rights, data protection laws, or third-party agreements.

22. Miscellaneous

22.1. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Imran International Ltd regarding your use of Alzic.

22.2. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be deemed modified to the extent necessary to make it valid and enforceable.

22.3. Waiver
The failure to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other provision. A waiver must be in writing and signed by an authorized representative of Imran International Ltd.

22.4. Assignment
We may assign or transfer our rights and obligations under these Terms and Conditions to a third party without notice. You may not assign or transfer your rights or obligations without our prior written consent.

22.5. Force Majeure
We are not liable for any failure or delay in performing our obligations under these Terms and Conditions due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, or government regulations.

24. User Responsibilities

24.1. Compliance with Laws
You are responsible for complying with all applicable local, state, national, and international laws while using Alzic. This includes any laws related to the import and export of products or services. Specifically, all users must adhere to the laws of Bangladesh if residing in or accessing the site from Bangladesh, and international laws if accessing the site from outside Bangladesh.

24.2. Account Security
You agree to use secure passwords and take reasonable steps to protect your account from unauthorized access. Notify us immediately if you suspect any unauthorized access to your account.

24.3. Accuracy of Information
You agree to provide accurate, current, and complete information when using Alzic. This includes, but is not limited to, personal information, payment details, and shipping addresses.

25. Service Availability

25.1. Website Access
Alzic is available to users worldwide, but certain products or services may be restricted based on geographical location. We reserve the right to limit access to our services in specific regions.

25.2. Maintenance and Updates
We may periodically perform maintenance or updates to Alzic, which could result in temporary interruptions or outages. We will make reasonable efforts to minimize any disruptions.

25.3. Service Changes
We reserve the right to modify or discontinue any aspect of Alzic, including features, products, and services, at our discretion and without prior notice.

26. Third-Party Links and Services

26.1. External Links
Alzic may contain links to third-party websites or services that are not owned or controlled by Imran International Ltd. We are not responsible for the content, privacy policies, or practices of any third-party sites.

26.2. No Endorsement
The inclusion of third-party links on Alzic does not imply endorsement or affiliation with the third-party sites. Use of third-party services is at your own risk.

26.3. Third-Party Agreements
Any transactions or interactions with third-party services are governed by their own terms and conditions. We recommend reviewing these terms before engaging with third-party services.

27. Communications

27.1. Electronic Communications
By using Alzic, you consent to receive communications from us electronically, including emails, notifications, and other forms of digital correspondence.

27.2. Marketing Communications
With your consent, we may send you marketing materials and promotional offers. You can opt-out of receiving these communications at any time by following the instructions provided in the emails or contacting our Customer Service team.

27.3. Customer Support
For any questions, concerns, or assistance, please contact our Customer Service team. We are committed to providing timely and effective support to address your needs.

28. Termination of Services

28.1. Voluntary Termination
You may terminate your use of Alzic at any time by closing your account and discontinuing use of our services. Any outstanding obligations or payments must be settled prior to termination.

28.2. Involuntary Termination
We reserve the right to terminate or suspend your access to Alzic if you violate these Terms and Conditions or engage in conduct that harms our services or other users.

28.3. Effects of Termination
Upon termination, you will lose access to your account and any associated services. Any data or content associated with your account may be deleted, and we will not be liable for any loss of data.

29. Intellectual Property Infringement

29.1. Reporting Infringements
If you believe that your intellectual property rights have been infringed upon by content on Alzic, please contact us to report the issue. Provide detailed information about the alleged infringement and any relevant documentation.

29.2. Response to Infringements
We will investigate any reported intellectual property infringements and take appropriate action, which may include removing or disabling access to the infringing content.

30. Force Majeure

30.1. Definition
Force Majeure refers to unforeseeable events or circumstances beyond our reasonable control that prevent or delay our performance of obligations under these Terms and Conditions.

30.2. Impact on Obligations
In the event of a Force Majeure, our obligations may be suspended or delayed. We will make reasonable efforts to resume performance as soon as possible.

30.3. Notification
We will notify you of any Force Majeure events and their impact on our services. However, we will not be liable for any damages or losses resulting from such events.

31. Governing Law and Jurisdiction

31.1. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these Terms and Conditions or your use of Alzic shall be subject to the laws of Bangladesh.

31.2. Jurisdiction
Any legal action or proceeding arising out of or related to these Terms and Conditions shall be conducted in the courts of Bangladesh. For international users, any disputes will be resolved in accordance with applicable international laws.

32. Notices

32.1. Delivery of Notices
Notices to you may be delivered via email, postal mail, or through Alzic. Notices to us should be sent to the address provided in the Contact Information section.

32.2. Effective Date of Notices
Notices sent via email or through our website are considered effective immediately. Notices sent by postal mail are deemed effective upon delivery.

33. Miscellaneous Provisions

33.1. Headings
Headings used in these Terms and Conditions are for convenience only and do not affect the interpretation of the terms.

33.2. No Partnership
Nothing in these Terms and Conditions creates a partnership, joint venture, or agency relationship between you and Imran International Ltd.

33.3. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and other agreements, constitute the entire agreement between you and Imran International Ltd regarding your use of Alzic.

34. Contact Information

34.1. Customer Support
For questions, feedback, or concerns regarding these Terms and Conditions or any other aspect of Alzic, please contact our Customer Service team at [support@alzic.com] or through our website’s support portal.

34.2. Mailing Address
Imran International Ltd
Rahima Plaza, 1st Floor, Nawabpur
Dhaka 1100, Bangladesh

34.3. Bangladesh Contact
For assistance or inquiries specific to our operations in Bangladesh, please contact our Toll-Free Support at 0247-111-635 or our International Support at +880 1999-868-942.

35. Changes to Terms and Conditions

35.1. Modifications
We may update these Terms and Conditions from time to time. Changes will be posted on our website, and the revised terms will apply to all use of Alzic from the date of posting.

35.2. Your Responsibility
It is your responsibility to review these Terms and Conditions periodically for any changes. Continued use of Alzic after changes are posted constitutes acceptance of the revised terms.

35.3. Previous Versions
Previous versions of these Terms and Conditions may be archived and available for review upon request. Please contact us if you require access to earlier versions.

36. Limitation of Liability

36.1. Disclaimer of Warranties
Alzic is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation or availability of our website or services. We do not guarantee that the website will be error-free or uninterrupted.

36.2. Limitation of Liability
To the fullest extent permitted by law, Imran International Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Alzic, including but not limited to loss of profits, data, or use.

36.3. Total Liability
Our total liability for any claim arising from these Terms and Conditions or your use of Alzic shall be limited to the amount you paid for the product or service in question, or [specify amount], whichever is lower.

37. Indemnification

37.1. Obligation to Indemnify
You agree to indemnify, defend, and hold harmless Imran International Ltd, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of Alzic or violation of these Terms and Conditions.

37.2. Scope of Indemnification
This indemnification obligation extends to any claims related to your actions or omissions, including but not limited to violations of intellectual property rights, data protection laws, or third-party agreements.

38. Privacy Policy

38.1. Data Collection
We collect personal information that you provide directly, such as your name, email address, and payment details, when you create an account, make a purchase, or contact us. We may also collect data about your use of our website through cookies and other tracking technologies.

38.2. Use of Personal Information
Your personal information is used to process orders, manage your account, improve our services, and communicate with you about your orders and promotions. We may also use your data for analytical purposes to enhance our website and customer experience.

38.3. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. By using Alzic, you acknowledge that we cannot guarantee absolute security.

39. Miscellaneous

39.1. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to reflect the original intent of the parties as closely as possible.

39.2. Waiver
No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition, or any other term or condition. Any failure by us to enforce any right or provision shall not constitute a waiver of such right or provision.

39.3. Assignment
We may assign or transfer these Terms and Conditions, in whole or in part, to any third party without notice. You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent.

Purchase Process: All products purchased through our website or social media platforms are processed once the order is placed. A confirmation message or email will be sent to you after the order is completed.

Product Delivery: Products will be delivered within the specified time according to our delivery policy. However, external factors (such as transportation issues, natural disasters) may delay delivery, and the customer will be informed in advance.

Return and Refund Policy: You can apply for a return within 7 days of receiving the product. If the product is damaged or does not match the order, we will provide a full refund or replace the product.

Order Cancellation: Customers may cancel their orders at any time before the order is processed. Once the processing begins, cancellations will not be allowed

Pricing and Payment: The price displayed on the website is the final price. Various payment methods (bKash, Nagad, card payments) can be used for completing the payment.